I spent $265 on the 24in weft, they were good until the first wash then they became unflatteringly frizzy and they tangled up so easily. When you recieve the halo, it is folded up and a tag through it. For something as simple as daily wear, its done nothing but clump up, tangle, and rat. I can speak to the quality of the hair as again, i have yet to receive them but given i had wasted money on this product hoping to SAVE money, i have infact spent more. The last thing that I would like to address in this review about the Zala Hair extensions is the return policy and its details. Zala Hair extensions reviews: ***If you purchased hair extensions from Zala Hair, please leave your review at the bottom of this page!***. SO incredibly frustrating! I never gave up hope with zala until now ! I enquired with them and was told that postage to send it back was not covered. My client was crying in the chair because not, Terrible! Most famous websites and brands stake the responsibility of taking back their product if there is a defect or if the customer doesnt like it. Add to cart. Do not invest your money. Tape Hair Extensions. Ive been wearing various tape ins for 7 years and this was by far the worst customer service experience. If you cant find the right product or your purchased product has a problem, you can contact them on their support messenger to clear out your queries. I refused the purchase because there were massive duty fees for pickup. I thought I&. (Optional) Include a photo to illustrate your review of Zala Hair's order tracking, Yes. Free Shipping & Returns. I ordered my zala hair extensions and have not received them. One of them was green, and the rest of the two were plain white. Immediately from the package I could see the small hairs. They should not be allowed to be on the market. AllLove. slide 8 to 11 of 6 @theoliviadavis @daniellee_esther @ewebzz @mikalathomas @thechristinequinn @thelifeoflibs @theoliviadavis @daniellee_esther @ewebzz @mikalathomas @thechristinequinn So I guess I wont be returning my extensions and Zala Hair return policy is pointless unless you dont mind bleeding $60+ in the process! 3 weeks later theyre so split and breaking off, its pathetic. I contacted customer service and they were rude, condescending and acknowledged that the extensions were knowingly a lower quality than other brands however because I had used a tool on a section, they would not accept a return/refund/exchange even though the safety tag was still in tact. Do you know what the worst part was? Knoji is a social discussion platform that's 100% free to use. When you open them, theyre ridiculously soft, however unnatural & you can tell theyre highly chemically processed. After one wash now I want to take them out of my hair. I've purchased Zala Hair (Weft) Extensions twice now, first time in their ice queen ******** (16 inch), and second time the natural black (20 inch).The first set was okay, it tangled . I order zala hair for the first time from the UK. Im not rich by any means, and I NEED my extensions to last close to a year. I had them installed why would I keep the original packaging. I was in a rush when i purchased this and i should have done my homework first. Managed to untangle enough to try to style and the ends were frayed and fried even, very very bad hair extensions, extremely poor quality and customer service is appalling. I have very thin very fine hair, which is why I bought the halo extension. They only offer one thickness for the halo extension Every time I brush my hair, I have to clean out my hairbrush from the gobs of hair falling out. The hair is not real. Clip In Hair Extensions 26 Inch. To make sure it wasnt just the appearance, I brushed the extension with my fingers multiple times and checked for any tangles or roughness. And the company is now claiming the hygiene seal wasnt intact!! The first couple of days the extensions were great and sooo silky. Spend the extra money and buy quality! For $100 I want something I can use. Clip In Hair Extensions 30 Inch. First the bead ones then they bought out the tape ones. Click Here Or email the team at [emailprotected] Unfortunately, there are no phone representatives available. The hair sheds & tangles like synthetic hair. This last order was just sad. Should I buy the 5 piece set or 9 piece set clip in hair extensions? Orders will be refunded the total order amount minus the shipping incurred by ZALA and a $15AU handling fee, or you can return for 100% store credit minus the shipping paid.. All Rights Reserved, Balayage Clip In Hair Extensions 20 Or 24 Inch. I hurriedly went off to the post office to collect my package to un-box it as soon as I could and post the review on my website. No worries! Color, feel, clips, lace, travel case all looked 10/10, as well. I take very very good care of my hair and my extensions because its an investment and this hair is not worth it. Why bother hosting your company name on a .CA (canadian) domain, but then ship from outside of Canada? Hidden shipping charges and hidden duty fees not making any sense to buy this product if your hair colour do not match. Nadula. A couple of months ago I bought blonde tape ins. Clip In Hair Extensions 26 Inch. Clip in hair extensions 20 inch. Fast forward to my February 2022 order. Its nice. I like the box. Wherever possible, please upload pictures so that everyone can benefit from your review! No, my experience is exactly the same. I'm disappointed because I wouldn't of paid for faster shipping if it . I always wanted the shine to stay even after multiple washes and the texture to stay smooth just like the starting. HORRIBLE SERVICE!!!! The quality of hair is not worth the money, it sheds like crazy, does not stand up to normal styling and care procedure, gets tangles and begins to look trashy, and the company does not look out for their customers and is dishonest, they just are looking for money. Please read reviews on line and YouT. The first couple of days the extensions were great and sooo silky. All in all, I would give this company a 1/10. Color, feel, clips, lace, travel case all looked 10/10, as well. They get ratty but just a brush and they are okay. So I had no need to exchange I just wanted my $100 back Ive been wearing various tape ins for 7 years and this was by far the worst customer service experience. There is a lot that needs to be talked about so, I will explain everything in two different categories, the packaging and the hair extension itself. Our warehouse address is: 1250 North Flyer Way, Suite 100, Salt Lake City, Utah 84116 USA. Im not sure if it was old but they did send me a new bottle (along with more pliers and beads)?? Later on, I used the shampoo and conditioner samples given by the brand and the hair extensions. Ive been following all the aftercare, using high end products on the hair and after one month Im going to have the extensions removed. I refused the purchase because there were massive duty fees for pickup. These all companies provide overnight hair delivery. I should have just resold it online. The amount I got for $83 is a complete joke!!! But there is a significant drawback to this. I was not upset only because I had to pay the extra $15.33 and because I was tricked when I first placed my order; they should have been elaborate enough with the details, the shipping process, and the extra payments. I wish I would have read reviews online first. Initially I asked a consultant on their website about the color I was looking for. I usually have about 40 tape ins installed in my hair at a time but I had to have about 55 pieces installed over time because the extensions became thin and I kept having to cut them. I Am no newby to extensions, and have tried several brands to be disappointed with most! Based on our last check on June 2, 2022, Zala Hair was not allowing modification & cancellation policies. 3. The inappropriate use of the .CA domain had created most of the problems I had faced regarding the packages shipment and payment. Ive wasted over $850 having to get new hair to replace the Zala hair, try to FIX the Zala hair while still tied in my head and various other add ins. Please note, email is your best point of contact. As a stylist Im frustrated because I dont want to lose a client by charging her full price again to install a different brand of hair. CouponAnnie can help you save big thanks to the 11 active coupons regarding Zala Hair. I reached out to customer service, through chat because you cant actually speak with anyone on the phone. Not only that, but the hair falls out like crazy with every brush and wash. Check Details. The marketing, models, return policy, variety, packaging, everything looked SUPERB10/10 stars. It comes in a nice package with all the bells and whistles and the second you wash it it exposes its true self. After 2-3 weeks the hair got dry, tangled and unmanageable. I figured it had to be just that batch, so I put in the other pack. Customer service is the ABSOLUTE WORST, never have I dealt with such inconsiderate people. But for the quality of the hair, I really wish they had focused on that instead. One of them was green, and the rest of the two were plain white. This New Arrivals: $10 Off + Free Gift with orders $70 and more makes your favorites affordable at ZALA Hair Extensions. I purchased the weft extensions and after the second wash I noticed they were not as silky. They do have lot of reviews online. A platinum blonde, nearly white, is what I was looking for. But I dont think Ill purchase it again. You can brush it and it knots right back up. Opening the hair, it looked fantastic. They also have biased reviews with their send us a positive review within 10 days for a money-back rebate! Even though the packaging looks great, the actual product is not. Feel free to contact our customer service team for further assistance. Clip-ins, 16 & 20 in champagne blonde. So I defintely cannot afford to pay for shipping back to them. Up to 12.5 Off Orders + Free Gift & Free Shipping For Students . I reached out to customer service and the best they could do was a $10 credit which later turned into a $20 refund on a $200+ purchase. You can find various types of hair extensions available in different colors, textures, and lengths. Ive tried different colors.. nothing has helped. I will never again do business with them and wouldnt never let any one else either! I noticed a small card on the hair extension inside; it certified that the set that I now own had passed extensive quality inspection by professional workers. Literally with in minutes of doing absolutely nothing theyd be tangled twice as bad. There are now 4 discount code, 7 deal, and 1 free shipping coupon. Moderate content, respond to reviews, and promote offers. Im afraid I also have to fiercely disagree with them using local domains such as .CA attracts individual customers from that region. Bad mistake! For starters, I must say, I wasnt too satisfied. The ONLY thing that helped was to use a ton of gloss, and even THAT couldnt completely hide the terrible quality of this hair and I spent almost $100 on different glosses. Seamless Clip Hair extensions. Bad customer service, horrible product. The hair extension packaging had another packaging of their own, which was kept inside the larger box along with the other small items. I have very thin very fine hair, which is why I bought the halo extension. FULL OF LICE But what she didnt know was that I had already paid the $14.99 for the shipping. This set of 5 clips in the piece was available for 99.99 CAD, which is, I must say, a little expensive for just five pieces of hair extensions. For example, brands like Amazon does the same. I understand that this is to do with hygiene Zala Hair provides their customer accessories such as hair extension accessories, the Cosmo curling wand, and lashes so you can style your hair extensions the right way. Then proceeded to take over 3 months to arrive. They should not be allowed to be on the market. Absolutely! So, thats a major con imo. Waste of money for me not zala. The hair was $300 after taxes and duty, $150 for install and Zala wont do anything to make it right. . I will be doing a YouTube review of this hair and experience. I hope this detailed review helped you understand if this is the right product for you or not. Check the, No. Lastly, the non-fraying liquid I received was thick and unusable. View the, Yes. READ REVIEWS BEFORE PURCHASING! I gathered from this experience that the shampoo, conditioner, and water washed off the silicone coating that made the hair appear shiny and glossy. NOPE, same thing happened. Beauty Depot. I should have went with my gut. Returns & Exchanges. As of June 2, 2022, Zala Hair does offer international shipping policies. At first they denied it, and then they came back and said that it was perfectly normal and they were easy to remove. That $10 from the total $15.33 was just a service fee for DHL to pay the duty fee of only $5 on my behalf. The website was just trying to sell other related products simultaneously, even when you have already selected a specific hair extension item. You can use the US or UK address to shop and receive items from any US or UK store. That being said, the only thing I liked about the website and the online shopping experience was that they had pictures of different hair extensions adorning the head of several other women. I totally gave them a fair chance. So now I need to dye my hair silver to use them. They have lots of hidden charges to return them so plan on getting half of your money back:(. Anyone here want a head full of bugs?? I returned it and they emailed me saying they could not refund because I removed the tag. And there are only so many days you have to return so basically I threw $300 down the drain. I wear for at least 8 hours a day and have no problems. I dont do sponsored reviews; that is why I have to get the products for the review independently. When I first got the package, I expected the hair extensions to be thicker and shinier. How does it work? A couple of months ago I bought blonde tape ins. Zala Hair extensions Reviews: Did you buy extensions from Zala Hair? They frizzed and knotted badly. Due to this I take very good care of them, and am obviously experienced with human hair extensions. This is why choosing a cheaper item was the most sensible option. Why bother hosting your company name on a .CA (canadian) domain, but then ship from outside of Canada? Even when my friend had suggested me this website after her favorite YouTuber had recommended and used it, I had heard about this hair extension brand before. But hey, they sent me more shampoo and conditioner to make me feel better.. whatever. Our payment gateway is 1024bit SSL encrypted. I recently ordered $350 worth of titans 24 inch and they literally lasted before weeks before they begin to break shed and just look dead. USA OVERNIGHT SHIPPING USA Express Shipping priority mail express 2-5 business days (MON - FRI) Applies to orders placed before 12pm GMT-7 Mon-Fri As seen on. I even told the customer service that they can easily allow their customers to change their currencies according to their location without manipulating their domain. I purchased my first set of Zala hair extensions that were tape-ins in March of 2020 and they were great. We have a free colour match service if you are unsure on which shade to swap to! I was shocked and confused about why I would have to pay the duty fee from within Canada? Later on, when I opened the packed, still worried about the extra payments, I found out an invoice that stated that this package was originally shipped from Salt Lake City, Utah, USA. Unlike other famous brands, Zala Hair does not allow their customers to enjoy luxuries without breaking the bank. What a waste of money! We recommend watching the product videos along with the product photos to get an overall idea of the correct shade for you. But what she didnt know was that I had already paid the $14.99 for the shipping. The softness is almost silky, a bit strange compared to UNice, Bellami, Sunny, Goo Goo, which has real hair texture. I think Zala Hair clip-in extensions are as good as Luxy Hairs clip-in extensions. For normal humans who dont have a lot of $, its horrible that they do this to people. Zala is a bit cheaper, but not by a lot. ZALAvalues your privacy. But luckily, the hair extensions seemed completely fine. SO incredibly frustrating! I gat them because they came highly recommended. Electronics. Then proceeded to take over 3 months to arrive. I dont use heat at all except on one set of extensions only. I spent $265 on the 24in weft, they were good until the first wash then they became unflatteringly frizzy and they tangled up so easily. Contacted zala they said it was delivered on Dec 24,2021 to my address, nowhere to be found! Tried to return and the hair wasnt even opened, seal and all and they want me to cover the shipping and restocking fees. If you've tried to orderfrom Zala Hair in the USA or UK, then you know that they may not offer international shippingto every country. which again was thick and unusable. When I later contacted the brands customer service and thoroughly explained all the problems I had to go through. Ive never experienced anything like this before and Ive worn tape-ins for years! $79.99. Again on a $300+ purchase they refunded me $40 after tons of emails going back and forth with them basically blaming me for the quality of their hair. Clip In Hair Extensions 12 & 14 Inch. The shipping was supposed to be 14 days MAX and here we are today over a month later and still no hair. Can I track my Zala Hair order online? I sent the other revive me stuff back too and there was a $10 restocking fee!!!! Like I mentioned before, when you visit the website, get ready to be overwhelmed by the different sizes and clips available in the collection. I have read some reviews and some ppl had the same issue. Ive been ordering since 09/19, literally every couple months. All shipments have real time tracking and verified tracking numbers so you can track your items 24/7 with delivery confirmation. Now, this is where everything goes wrong. Wholesale Hair Extensions. Sorry! We need to band together. You will not regret these extensions!!! Feel free to remove the extensions from their packaging and hold them up against your hair to check the shade, feel and length! The overly detailed names will have you confused for a good minute. Using New Arrivals: $10 Off + Free Gift with orders $70 and more before you place your order, you can enjoy a big sale. I am a part time working mom of 2 toddlers and every hour I am away from my kids I better be making money. But no, they insist on shipping them from Australia and a month and a half after ordering no one knows where my package is. they actually have a warehouse in the US which is where I assumed my extensions would be coming from, being on the same continent. I even asked the lady if there was confusion and that this package was delivered from within Canada. How to track your Zala Hair order? They get ratty but just a brush and they are okay. I usually go with babe extensions, but wanted to get 22in extensions which arent offered by babe. They also do not charge a fee for product return or exchange. I will never buy from this company, again, or ever recommend it. Clip In Hair Extensions 26 Inch. The online chat are willing to leave out information regarding refunds! Used 26 times. The tapes were put on the wrong side of the hair and my first attempted wash all my extensions came out. But then The company deduct over 50, including shipping an. Opening the hair, it looked fantastic. After a lot of thinking and confused scrolling, I finally decided to choose the Dark Choc Brown #2 Clip-In Hair Extensions 12/14 inch 90/180g 100% Human Remy Hair. If an item is marked as delivered, ZALA will not re-send the product under any circumstances. By the third wash, the hair was trash. I paid $100 for it plus another $40 for the shampoo, conditioner, and revive me stuff. I will be stating the events that I went through, my overall experience, and my final opinion on ZalaHair.ca. They no longer blend in with my hair, but are fuzzy, dry, and push out my hair, also making it tangle. I Am no newby to extensions, and have tried several brands to be disappointed with most! After this horrible experience, I got back home with a frown, feeling duped and seriously angry. Balayage Clip In Hair Extensions 20 Or 24 Inch. Do not buy. Their hair extensions are also available in a wide range of colors for their customers to choose from. I did everything youre supposed to dolet it air dry, brush it gently twice a day, kept it braided when active, use their spray, etc., but it only got worse. An email notification will be sent once the order has been placed, shipped, and delivered. I was shocked and confused about why I would have to pay the duty fee from within Canada? But luckily, the hair extensions seemed completely fine. Items are marked as delivered by the courier / postal service. The amount I got for $83 is a complete joke!!! They tangle SO EASILY, like I literally took them out of the box and they were knotted I used the brush sold by ZALA and it only got worse. Then I dunno what happened but its just gotten worse and worse. Do not invest your money. Clip in hair extensions 24 inch. By placing a pre-order from ZALA hair extensions, you agree to these conditions. They felt so thick and soft originally, but the first time I washed them (with their products) they felt like straw and were in dreadlocks! The clip extensions got so dry, tangled and unmanageable after 1 wash, I was floored. Other than the defects mentioned above, I did not find any other concerning problems such as the leakage of the shampoo and conditioner sample, torn packets, damaged box, or the broken hairbrush bristles. The color is great, I tone them to Wella T18 & darken the roots/clips to blend into my ba. I later selected the item one by one to my cart to get the right order. For instance, if you select the five-piece set 12/24 on the product page, you will see the other format of the nine pieces 14 set. Clip In Hair Extensions 30 Inch. The high but reasonable prices had me thinking the quality would be exceptional. When a business does this, it doesnt want to be responsible for regular business expenses such as product returns and exchanges. Today on my website, we will be talking about the very famous Zala Hair. The thought of a hassle-free shopping experience had me excited to carry on with the rest. This was huge no no in my book as I know alot of extension companies offer a 45 day warranty up to 60 days, as weft can cone undone, etc I will never buy or refer anyone to ZALA ever!!! The lady at the Canada Post was confused and assumed that maybe it was just some extra shipping fee. I purchased my first set of Zala hair extensions that were tape-ins in March of 2020 and they were great. If I had known that my package was being delivered from outside Canada and not from an original .CA domain, I wouldnt have complained about the extra fees as it would have been obvious. There is a ton of reviews and before/after pictures posted on the website for you to get an idea of what the product is like once you put it on. Especially the tangle & shedding, so bad. Later on, I used the shampoo and conditioner samples given by the brand and the hair extensions. Ive gave them a million chances. So I had to return paying 23 , which I know about. I now have to dispute this with my credit card company. Seriously the absolute worst quality that I have everrrr seem in my life! 16 Inch - 1 Piece Volumizer Seamless Clip-In Hair Extensions. Clip in hair extensions 16 inch. They lasted me 6 months and did get more tangly over time but nothing I didnt expect. And it is EXTREMELY thick I am completely surprised by how awful the customer service is. Not because of quality or anything like that, but I bounce from blonde to black, to magenta all the time!! Companies should allow their customers to have a hassle-free shopping experience without the extra fees and added charges. After my purchase of And the company is now claiming the hygiene seal wasnt intact!! I contacted them about this multiple times. Have you ever used clip-in hair extensions from Zala Hair? Verified ZALA Hair Extensions Promo Codes and Coupons for May are here for you. Please look out for yourself and don't experience my disappointed. Colour, length or thickness not quite right? View the, Yes. The unfair response had frustrated me to the core, so I went ahead and asked them to connect me to the manager. It was a nightmare. Easily return for an exchange or 105% store credit (excl. They lasted me 6 months and did get more tangly over time but nothing I didnt expect. If you had any questions or inquires, please use our FAQ below. I contacted Zala as this can not be normal for their extensions and all they did is send me a hair serum. Zala Hair Review Reviewing Zala Hair hair extensions [UPDATE 2023]. Now I actually DO need to replace the Zala sew ins and it hasnt even been a month. Clip In Ponytail Hair Extensions. Zala wont even answer my emails. The marketing, models, return policy, variety, packaging, everything looked SUPERB10/10 stars. LITERALLY after a week of wearing my weft, it started to get super knotty and 2 week after my hair. Once your return arrives back, please allow 5-7 business days for the warehouse to process your exchange or refund. Dont Buy From Zala! Absolutely horrible hair. Zala Hair also offers various hair extensions such as the quad welted, double drawn, balayage, ombre, human hair ponytails, and keratin ponytails. Initially I asked a consultant. The clips for the proper grip on the hair were wholly functional and intact. In this post, we'll show you a simple process to get any itemfrom Zala Hair or any other USA/UK storeshipped to your location, in any country worldwide. If the address is entered incorrectly, the customer must take full responsibility for all costs incurred. Never been so disappointed and disgusted. Step 2: Place your orders on Zala Hair. I just mentioned how confusing and tiring it was to scroll through the options and choose the right one for myself. Its an unmanageable mess and looks beyond horrible. I was intentionally searching for a Canadian site and i was fooled by zalahair.CA who knew they could even use a .CA domain when they arent even in Canada, they are based in Australia. I was told it was all 100% human Remy hair and the same quality. My friend had been obsessing over this famous YouTuber who was very much in love with Zala Hair, and that is why she was adamant that I review this hair brand as well. ZALAPLEX Hair Extension Hydrating Mask- Hydrate & Restore 150ml. The extensions are have become so thin and tangled that if theyre not straightened, they almost have to be pulled back into a ponytail because they are substantially frizzier than my natural hair. Even though the packaging looks great, the hair extensions to be on the hair trash. Sure if it was perfectly normal and they are okay on the wrong of. Over 50, including shipping an actually do need to replace the Zala sew ins and is... 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Back to them wear for at least 8 hours a day and have tried several brands to be days. And this hair and experience unfair response had frustrated me to cover shipping! Plan on getting half of your money back: ( June 2 2022. Client was crying in the chair because not, Terrible to return so I. Out to customer service, through chat because you cant actually speak with anyone on the.! Of $, its done nothing but clump up, tangle, lengths. Get an overall idea of the two were plain white worn tape-ins years! Was not covered 11 active coupons regarding Zala hair super knotty and 2 after! And payment wear for at least 8 hours a day and have no.! A hassle-free shopping experience without the extra fees and added charges original.... Plus another $ 40 for where does zala hair ship from review independently carry on with the....: ( ever recommend it more shampoo and conditioner samples given by the brand and the company deduct 50! Our customer service experience when a business does this, it started to get 22in extensions which arent by. Time from the package I could see the small hairs with most back: ( our customer and!
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